Citizens Advice Scotland

Our volunteers are at the heart of our network. 👂🏽Listen to what CAB managers have to say about the vital work volunteers do in their local CAB now 👇🏼

“That’s not just statistics on a page, that is someone sitting in a cold house.” In Holyrood yesterday, @karenadamsnp.bsky.social quoted data from our latest Energy Brief as evidence of the human impact of high energy bills.

In the last of her three TV interviews yesterday on the Ofgem price cap, Emma put in a word for the particular challenges facing those who live in rural areas. 👇

Emma Jackson on BBC Scotland last night giving great advice on what people can do if they are struggling with energy costs

Our head of social justice Emma Jackson spoke to BBC Scotland news this morning about how the Ofgem price cap rise will impact people, even with the warmer weather here, energy bills are still unaffordable. #ofgem #pricecap #energy #scotland

Erica Young spoke on BBC Scotland this morning about the support available to carers and the important role our network plays in advising them.

“Why do we have continued and repeated crisis?” Colleagues from across the Citizens Advice network in Scotland and the @trussellscot.bsky.social network talk about what they want the next Scottish Government to prioritise.

Want to watch a hustings at home? In partnership with our friends at @trussellscot.bsky.social, we recently hosted our Eradicating Poverty Hustings in Leith.

Molly Shevlin was on STV News last night talking about the problems that can come with smart meters. If you are having problems with your meter, contact your local CAB for free, impartial and confidential advice.

Want to watch a hustings at home? Learn more about the largest political parties in Scotland’s visions and policies for a Scotland free from poverty.

Molly Shevlin was on BBC Scotland last night talking about all the high bills kicking in for the new financial year and how these are impacting people. 👇

Council Tax is up again from today, right across Scotland. One of our main concerns about this is the harsh way people are treated when they're unable to meet their payments and get into arrears. Hear our spokesperson Myles Fitt explain on BBC radio earlier today. 👇

Our CABs will always focus on a whole person support, for you, your family and your community. Places of help and hope. Support for one person, can positively impact those around them.

Yesterday Emma Jackson sat down with ITV's @kieranandrews.bsky.social at Peebles and District Citizens Advice Bureau to highlight the work CAB advisers do to provide solutions for people. 👇

Our Social Justice lead, Emma Jackson, was on TV again last night, talking about what governments should do to help people who are struggling with energy bills. 👇

David Hilferty spoke to the BBC yesterday about the "never ending energy emergency" people are facing. 👇

We need bold action from the UK government and Ofgem to cut people's energy bills. Watch Emma Jackson, head of our Social Justice team on BBC News last night.👇

“What we need is an energy system that works for everyone.” Listen to our energy spokesperson Molly Shevlin tell BBC Scotland that the UK Government has failed to protect oil heating users from price shocks. 👇

Watch our energy spokesperson Molly Shevlin on ITVBorder last night, talking about fuel poverty and how the Scottish CAB network can help. 👇

It’s time for bold, decisive action to bring down people’s soaring energy bills. Watch our senior energy policy officer, Molly, lay out exactly what needs to happen in her interview on STV News last night 👇

We're excited to announce that Morag Hannah will be one of our guest speakers. As the manager of Skye and Lochalsh CAB, she will give insight into what a just transition to net zero will look like for her community. Watch Morag speak at a previous episode of foreCASt👇

Stephanie Mander, our Social Justice Policy Manager, gave evidence to the UK Parliament this week, saying that the energy market is broken. In this clip she says the onus should be on decisionmakers to fix it.👂👇🏼

You'll get the chance to hear our Head of Financial Health, Myles Fitt talk about people's real life experiences, just like Andrea who Myles spoke about on a previous episode of foreCASt 👇

Our Senior Energy Policy Officer Molly Shevlin told BBC Reporting Scotland that the UK Government’s extended Warm Home Discount still falls short in tackling fuel poverty, calling the failure to fix the broken #energy market ‘a dereliction of duty.’

📢Urgent support is needed for those facing impossible choices. Ahead of today’s #ScottishBudget, our Policy Manager stressed the reality of debt on Reporting Scotland. Measures like a social tariff could transform lives. Everyone deserves freedom from debt—what do you want to see in the budget?

📣 Today we’re launching our “Worried this winter?” campaign. 1 in 3 people in Scotland say their biggest financial concern right now is their energy bills, but the Citizens Advice network in Scotland is here to listen and help. Visit our website to find out more 👉 www.cas.org.uk/worried

"Scrapping this is going to be transformational" 📻 Our head of social justice, Emma Jackson welcomes the scrapping of the two-child limit which will enable the Scottish Government to further invest in tackling child poverty. Have a listen to Emma's response on local radio last night now 👇

David, our Head of Impact, spoke to STV News about how rising energy bills are forcing families to choose between heating their homes or eating — and in some cases, to go without both. 🧵(1/2) #energybills

On BBC Radio Scotland tonight, David, our Head of Impact, stressed that people are already doing everything possible to keep warm this winter. He called on government and regulators to take the action needed to support those most at risk. #energy #winter

Survivors of domestic abuse shouldn’t be chased for council tax debts caused by the person they had to escape. Citizens Advice Scotland highlighted this injustice and we have called for change so survivors can rebuild without fear of financial fallout. 👇

Yesterday, our CEO, Derek Mitchell, spent time at the Shetland Islands CAB, listening to staff and advisers about the challenges facing the local community. Listen to a snippet from his interview with BBC Radio Shetland 👇

Ofgem's new plan to tackle energy debt doesn't match the scale of the problem. Listen to our Head of Social Justice, Emma Jackson on BBC Radio Scotland this morning 👇 #energy #scotland

"It's really imperative that action is taken immediately..the Scottish Government must implement this housing plan and get actions underway" - Aoife Deery; Senior Social Justice Policy Officer at CAS #housingemergency

Everyone deserves a safe, secure & affordable home. 🏠 Our expert Aoife told BBC Scotland about soaring demand for housing advice. The Scottish Govt must act now & deliver its housing emergency plan. #HousingEmergency

Problems facing households in Scotland don’t exist in isolation. That’s why our advice is wraparound. Yesterday, Emma Jackson shared evidence with the Social Justice Committee on energy debt, rural challenges & why joined-up solutions are vital 👇

Our David spoke to Radio Scotland this morning on the effect the new #energypricecap rise will have on those who are at risk of going without food or warmth as we head into the winter. Read our energy briefing 🔗 www.cas.org.uk/what-we-do/o...

Here's a clip of Emma Jackson talking about housing issues and local authority rent arrears from our first episode of foreCASt. Tune in for foreCASt: there's no place like home this Thursday to see what's changed a year on since this episode. www.eventbrite.co.uk/e/forecast-t...

"This is a roadmap to the future." 📢 Watch our Senior Policy Officer, Erica Young talk to Reporting Scotland this morning about the recent review of Scotland's Adult Disability Payment (ADP) 👇

Our Senior Policy Officer, Erica Young was on Radio Scotland today talking about the recent review of Scotland's Adult Disability Payment (ADP). Here she is talking about why we want to see a more personalised approach to ADP that takes into account people's circumstances as a whole.

Our Senior Energy Policy Officer, Matthew Lee was on Radio Scotland today talking about the disruption to people's lives caused by the radio teleswitch meter switch-off.

📢 "It's incredibly hard to understand why the UK Government would be looking to reduce the incomes of those who are already facing the worst of poverty." @mrsemmajacko.bsky.social was on Radio Scotland today talking about our calls for the UK Government to pause their plans for welfare reform.

We’re supporting the Scotland Demands Better campaign by joining forces to demand urgent change from politicians to create a society where everyone can thrive and prosper. Turn up. Step up. Demand better. Join the march for all of us. Edinburgh - 25 Oct. #WeDemandBetter scotland-demands-better.com

In light of the Ofgem #pricecap, our senior energy policy officer, Dr Matthew spoke on BBC Radio Scotland about the continuing impact of high energy bills. Have a listen 👇